Service and technical support for Gyrolab workstations
Gyros endeavors to provide service and support to meet the high demands associated with workstations often used in time-critical workflows.
Gyrolab Service Contracts
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Maximize instrument productivity
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Control and predict cost of ownership throughout instrument lifetime |
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Insure against unexpected costs |
High usage and/or instruments used in GxP environments
The Gyrolab Gold Plus Service focuses on maximizing productivity and cost control. Bi-annual Preventive Maintenance visits and highest priority response times for service calls and on-site visits aim to minimize downtime and keep heavily utilized instruments in peak condition.
A Gyrolab Software Upgrade License entitles the user to receive major software upgrades, including those with new functionality, free of charge for software modules originally purchased.
For those working in GxP environments, revalidation costs are covered following software or hardware updates, software upgrades or instrument relocation. No charges are incurred in the event that additional service visits, repairs or spares parts are required.
Routine usage
The Gyrolab Gold Service offers high priority response times for service calls and on-site visits with an annual Preventive Maintenance visit in order to minimize downtime and ensure top performance, Costs are covered in the event that additional service visits, repairs or spares parts are required.
Other service and support options
For more information about the complete range of Gyrolab service and support options, please download the product information sheet on this page or contact your local Gyros representative.